Implementation Specialist

Job description

Join us on our mission to digitalise the beauty and wellbeing industry!

At Salonkee we have one goal in mind : provide an exceptional service to our clients. Everyone at Salonkee is responsible for going beyond our client's expectations and trigger "WOW!"s of satisfaction. We are looking for an Implementation Specialist to do exactly that!

We offer a high level of independence and flexibility to all of our team members, which means we trust you to handle your work flow in the most efficient way possible. We appreciate people who are passionate, capable of thinking out of the box and who share their ideas in the simplest and clearest way possible.

Job requirements

The main areas of responsibility include:

  • Provide the Account Managers and Sales Representatives with the support of performing all client set-ups, configuration and installation of the system they purchase
  • Creation of client accounts in the back-end of the program
  • Customise the software according to clients needs and specifications
  • Import client data
  • Ensure the client has a positive experience and gets what they need out of the product
  • Support all aspects of customer implementations

Basic qualifications:

  • Fluent in English (German, French or Dutch is a big plus)
  • Have a strong command of all Microsoft Office programs - Excel in particular
  • Technical and computer knowledge
  • Analytical and problem solving skills
  • Organisational and time management skills
  • Apply logic to setups
  • Team player
  • Customer centric approach

We offer:

  • The opportunity to actively contribute to the company’s success in a responsible position
  • A permanent full time contract
  • Flat hierarchies and room for your own ideas
  • An international team with colleagues from different countries as well as regular company events, free coffee, lunch vouchers
  • An amazing company culture and lots of fun!

We are looking forward to getting to know you better and welcoming you on the Salonkee rocket ship!